ServiceNow CMDB Developer

We are seeking a skilled ServiceNow CMDB Developer with experience in developing and implementing ServiceNow CMDB solutions. The ideal candidate will have a strong background in ServiceNow modules and possess a comprehensive understanding of ITIL processes. The candidate will work closely with IT and other business units to streamline and automate processes, ensuring the highest level of service delivery and user satisfaction.

Requirements

• Architect and implement ITAM solutions using industry best practices.
• Develop and manage Service Asset & Configuration Management.
• Design and implement ServiceNow CMDB solutions that maintain data integrity and support ITSM processes.
• Manage integrations for assets, vulnerability management, and discovery with other systems.
• Implement CMDB with a focus on CSDM, HAM, and SAM, along with creating new Service Catalog Items in ServiceNow (with workflows).
• Optimize procedures for updating CI data, including the use of automated processes and discovery tools.
• Maintain current ServiceNow Discovery configuration and administer changes to schedules as needed.
• Use JavaScript as necessary to author business rules, control form behavior, and create/modify existing workflow activities.
• Implement ServiceNow Discovery, Service Mapping, Event Management, and Orchestration use cases.
• Develop and maintain technical documentation, including design specifications, test plans, and user guides.
• Conduct system testing, troubleshooting, and debugging to ensure optimal performance.
• Provide technical support and training to end-users and stakeholders.
• Stay current with ServiceNow updates, best practices, and industry trends.
• Attention to detail and ability to manage multiple task

Benefits

• Comprehensive training and development opportunities
• Bonus eligibility
• Equal opportunity employer