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KPMG Global Services
ServiceNow Consultant
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Integration Hub
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 8, 2025
The ServiceNow Consultant will develop technical solutions on the ServiceNow platform, supporting IT and beyond. This role involves developing ITSM modules, integration with other systems, providing technical design, and knowledge in the ITSM/GRC/SECOPS/HRSD/CSM/ITBM processes. The consultant will also be responsible for upgrades and maintain technical standards.
Requirements
- Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform.
- Strong hands-on ServiceNow experience (either support or development).
- Creating technical design document and writing unit test cases.
- Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.)
- ServiceNow upgrade hands-on.
- Excellent verbal/written communication, collaboration, analytical and presentation skills.
Requirements Summary
B-Tech/BCA/MCA; 4.5+ years IT experience; ServiceNow experience is needed
