Windward Consulting

ServiceNow CSDM Analyst SME

Join Windward Consulting as a ServiceNow CSDM Analyst SME. Leverage your CSDM and CMDB expertise to enhance IT environments. Benefits include health insurance and 401(k).

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Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
May 22, 2025

Windward Consulting is seeking a ServiceNow CSDM Analyst SME to help clients align process, organization, information, and technology to run mission-critical IT environments. The ideal candidate is passionate about technology, has experience with implementing CSDM and CMDB, and can design and re-engineer ServiceNow CSDM and CMDB support and operations.

Requirements

  • 5+ years leading teams in process alignment for ServiceNow deployments
  • ServiceNow Certifications Administration, Implementation, CMDB, Data Foundations
  • Demonstrated experience working with ServiceNow CSDM deployment
  • Demonstrated experience working process at the enterprise level with measurable results
  • Strong facilitation skills and the ability to build positive working relationships within a commercial organization
  • Microsoft Office and process modeling skills
  • Excellent communication, writing, and interpersonal skills

Benefits

  • Medical, Dental, Vision
  • Flexible Spending Accounts
  • Short Term Disability
  • Long Term Disability
  • Life Insurance and AD&D
  • Paid Time Off
  • Personal Leave
  • Holidays
  • 401(k) plan with company match

Requirements Summary

Bachelor's degree or equivalent experience and training, 5+ years leading teams in process alignment for ServiceNow deployments, ServiceNow Certifications Administration, Implementation, CMDB, Data Foundations