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NTT DATA
ServiceNow CSM/ITSM Developer (Integrations) - Consultant - L2
Join NTT DATA as a ServiceNow CSM/ITSM Developer in Hyderabad. Leverage your 3-5 years of experience and CSA certification to drive integrations and solutions.
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Customer Service Management
IT Service Management
Incident Management
Integration Hub
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Customer Service Management
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
July 31, 2025
We are seeking a talented ServiceNow Developer with expertise in CSM (Customer Service Management), ITSM (IT Service Management), and integrations. The ideal candidate will have 3–5 years of hands-on experience with the ServiceNow platform, a ServiceNow Certified System Administrator (CSA) certification, and a proven track record of delivering CSM solutions that drive business value.
Requirements
- 3–5 years of hands-on experience with the ServiceNow platform
- ServiceNow Certified System Administrator (CSA) certification
- Strong proficiency in ServiceNow scripting (JavaScript, Glide API)
- Hands-on experience with integrations (REST/SOAP, IntegrationHub, MID Server)
- In-depth understanding of CSM and ITSM processes and configuration
- Analytical Skills: Able to translate business requirements into technical solutions.
- Collaboration: Effective communication and teamwork skills with both technical and non-technical stakeholders.
Benefits
- Opportunity to work with a fast-growing international IT company
- Full service provider delivering everything from business consulting to implementation of SAP solutions
- Empowerment to transform SAP solutions into value
Requirements Summary
3-5 years of ServiceNow experience, ServiceNow CSA certification, analytical and collaboration skills
