Kyndryl

Servicenow developer- FSM, CSM

Join Kyndryl as a ServiceNow Developer in Bangalore. Leverage FSM & CSM skills to deliver innovative solutions. 8+ years experience required. Benefits include top resources and learning programs.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Field Service Management
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Knowledge Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Customer Service Management
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Certified Implementation Specialist - Field Service Management

Job description

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Posted on:
 
May 26, 2025

As a Servicenow developer- FSM, CSM at Kyndryl, you will design, develop, and implement cutting-edge software solutions, collaborate with technical teams, and focus on high code quality and re usability. You will be at the forefront of our business offering, delivering value to our customers faster than ever before.

Requirements

  • 8+ Years of hands-on experience in ServiceNow development.
  • 5+ years of experience in developing and implementing ServiceNow CSM solutions, with a focus on case management, knowledge management, surveys, and omnibus-channel processes
  • Experience in developing and implementing ServiceNow FSM solutions, particularly focusing on work orders, tasks, scheduling, and resource management
  • Completion of Customer Service Management (CSM) Professional Plus Suite.
  • Certified Implementation Specialist - Field Service Management) certification in ServiceNow
  • CIS-CSM (Certified Implementation Specialist - Customer Service Management) certification

Benefits

  • State-of-the-art resources
  • Fortune 100 clients
  • Employee learning programs with access to certifications from top companies
  • Company-wide volunteering and giving platform
  • Investment in employee success

Requirements Summary

8+ years of ServiceNow development experience, 5+ years of CSM solution development experience, and completion of Customer Service Management (CSM) Professional Plus Suite