ServiceNow Developer | 6 to 9 Years | Mumbai, Bangalore & Chennai

ServiceNow Developer to design, configure, and customize the ServiceNow platform for Daimler in various modules. Experience in agile environment, custom reporting, customer service management, and integrations.

Requirements

• ITSM and ITOM
• Service Request Management
• Integrations
• Custom reporting
• Customer Service Management
• Service Portal
• Experience in working in an agile environment
• Contribute in all phases of the development lifecycle
• At least 1-2 projects in CSM/FSM/HRSD/TSM/TSOM/Retail Core/S2P modules
• Skilled in Customer portal/Employee center portal features implementation
• Hands-on experience in case management workflows
• Knowledge of usage on AI search/predictive intelligence GenAI features
• Handson in latest gen UX/UI features
• Can develop custom and OOB widgets
• Building and configuring mobile apps in ServiceNow
• Integration skills with hands-on REST API development work
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Have good knowledge about integrations to external tools
• Solve complex business problems by engineering existing and new algorithms
• Experience developing custom applications within the ServiceNow platform
• Experience in configuration of ITOM/ITBM modules service requests portals service catalogs etc.
• Experience in ServiceNow customizations including Server and Client Scripts/UI Action/workflow administration/data import etc
• Expertise in ServiceNow HRSD development

Benefits

• Enhance and support the ServiceNow customer facing portal
• Integrate ServiceNow with other corporate applications via web services/mid server/email etc
• Translate design comps and other specifications into working code
• Build responsive web applications
• Develop middleware API calls for mobile web applications
• Server side scripting in Apache Jelly/ServiceNow proprietary