ServiceNow Developer

MicroStrategy is seeking a ServiceNow Developer to customize, develop, and support solutions on the Salesforce and ServiceNow platforms. This role involves daily administration, custom development, troubleshooting, and implementation of solutions. The ideal candidate will have strong analytical and problem-solving skills, and a passion for innovation.

Requirements

• Perform day-to-day administration of the ServiceNow system
• Create and customize reports, homepages, and dashboards in ServiceNow
• Troubleshoot multiple integrations with ServiceNow and Rally
• Manage ServiceNow security by managing roles and access control lists
• Train personnel in ServiceNow use and processes
• Implement solutions in an agile environment delivering high-quality code and configuration
• Develop and manage Workflows, Process Builder, Assignment rules, email templates, and all other declarative and programmatic features
• Handle mass imports and exports of data
• Map functional requirements to Salesforce.com features and functionality
• Implement change control and best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.

Benefits

• Competitive salary
• Opportunity for growth
• Collaborative work environment