TeamCare

ServiceNow Developer

ServiceNow Developer at TeamCare, Chicago. Design & customize ITSM applications, manage Service Catalog workflows, develop integrations using APIs/JavaScript. Requires 3+ yrs experience, ITIL knowledge. PTO, 401k, retirement.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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IT Service Management
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Integration Hub
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Service Catalog
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Service Portal
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
November 21, 2023

We are seeking a skilled and experienced ServiceNow Developer to join our Central States Funds ServiceNow team. The ServiceNow Developer is primarily responsible for designing, developing, and customizing applications on the ServiceNow platform to support IT Service Management (ITSM) processes.

Requirements

  • Perform hands-on configuration and customization of the ServiceNow platform to support ITSM processes
  • Configure and enhance Service Catalog, workflows, and automation to improve service delivery and user experience
  • Develop and maintain integrations between ServiceNow and other enterprise applications using APIs, web services, and connectors
  • Write and document clean, efficient, and maintainable code using JavaScript, Glide API, and related technologies
  • Administer multiple ServiceNow instances, including access control, workflow automation, data integrity, and system upgrades
  • Collaborate with CTS teams, business stakeholders, and project managers to gather requirements and deliver scalable solutions
  • Create and maintain comprehensive technical documentation, including system configurations, workflows, and customizations
  • Stay current with ServiceNow releases, features, and industry trends to recommend and implement platform enhancements

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan

Requirements Summary

3+ years of hands-on experience as a ServiceNow Developer/Administrator, ITIL processes and best practices knowledge