Illumina

ServiceNow Developer / Administrator

ServiceNow Developer/Administrator at Illumina, Bengaluru. 5+ yrs IT exp, 2+ ServiceNow dev (ITSM/ITOM/HR/WSD). JavaScript, Angular, scripting expertise. ITIL/Admin certs preferred. Equal pay, ERGs.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 1, 2025

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Requirements

  • At least 5 years in IT Development experience with 2 or more years working as a ServiceNow developer with extensive experience with one or more ServiceNow modules such as ITSM, ITOM, HR, and WSD.
  • On-call flexibility, including, unplanned and planned maintenance and outages
  • Experience in ServiceNow scripting including JavaScript, Angular JS, Bootstrap and Jelly Script
  • Expertise in Web technologies such as Web Services, XML, HTML, CSS, HTTP, etc. (Preferred)
  • Experience using enterprise tools such as Visio or Lucid Chart, Teams, Confluence and Jira
  • Deep understanding of ServiceNow mid-server architecture and the role it plays in Discovery optimization (preferred)
  • Experience with ServiceNow’s Common Services Data Model (CSDM) (preferred)
  • Experience working in a regulated environment within a global company (preferred)
  • Exceptional knowledge of ITIL processes or ServiceNow Admin/CMDB Certifications (preferred)

Benefits

  • Zero-net gap in pay, regardless of gender, ethnicity, or race
  • Several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility

Requirements Summary

At least 5 years of IT Development experience, with 2+ years of ServiceNow development experience, and strong analytical and problem-solving skills