ServiceNow Developer

NTT DATA is seeking a ServiceNow Developer to join their team. The successful candidate will have a proven history of technical support, experience with ServiceNow CMDB and Discovery, and strong knowledge of ITIL v3 methodologies and relational databases.

Requirements

• Proven history of providing technical support during all phases of project delivery.
• Focus on ServiceNow CMDB and Discovery.
• Knowledge of system design and development used within Service Oriented architecture and web services integration (REST, SOAP, WSDL, JAXWS).
• Very good experience on CSM implementations (Case Management).
• Extensive experience on service portal customizations.
• Knowledge on Order Management.
• Demonstrated experience with ServiceNow integration using LDAP, MS Active Directory, ADFS, Single Sign-on and web services integrations.
• Integration (interfacing) of enterprise software systems with ServiceNow.
• Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture and relational databases.
• Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc.
• Experience working in and managing multiple update sets and coordinating their promotion throughout multiple instances.
• Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
• Must be adaptable to work in a varied, fast paced exciting, ever-changing environment.
• Excellent communication skills and the ability to work with business partners.
• Expertise level understanding of ServiceNow Platform & its capabilities are required.
• On-call rotation as required.

Benefits

• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and inclusive work environment
• Recognition and rewards for outstanding performance