Rackspace

ServiceNow Developer IV

ServiceNow Developer IV at Rackspace. Design & maintain ServiceNow applications using JavaScript, APIs, ITSM modules. Requires CSA/CAD certs, CMDB expertise, integration experience. Offers 401k, PTO, tuition reimbursement, visa sponsorship.

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Consulting
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Entry Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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IT Operations Management
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IT Service Management
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Integration Hub
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Service Mapping
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Certified System Administrator

Job description

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Posted on:
 
November 4, 2025

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. As a ServiceNow Developer at Rackspace Technology, you will play a pivotal role in designing, developing, and maintaining applications and workflows within the ServiceNow platform.

Requirements

  • Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience)
  • ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD) certifications are often preferred
  • Configuration Management Experience (CMDB data model and relationships)
  • ServiceNow integration experience (REST APIs, SOAP, Remote tables, Integration Hub)
  • Strong knowledge of the ServiceNow platform, its architecture, and modules
  • Proficiency in JavaScript, HTML, CSS, and other web technologies
  • Experience with ITSM, ITIL, and knowledge of IT service management processes
  • Ability to work independently, as well as collaboratively in a team environment
  • Strong problem-solving and communication skills
  • Experience with service mapping, business rules, and service catalogue development is a plus

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

Bachelor's degree in computer science, IT, or related field, ServiceNow certifications, and 5+ years of experience in ServiceNow integration and development