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Zensar
ServiceNow Developer & Operations
Join Zensar as a ServiceNow Developer in Hyderabad. Leverage your ITIL and ServiceNow skills to manage incidents, upgrades, and automation. 3-5 years required.
Consulting
Entry Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Change Management
Configuration Management Database
IT Service Management
Incident Management
Integration Hub
Knowledge Management
Problem Management
Service Portal
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Discovery
Job description
Posted on:
July 17, 2025
Perform service management, operations, and systems administrations responsibilities on the ServiceNow platform.
Requirements
- Plan and execute system upgrades
- Address Incident, Problems on the platform.
- Ensure availability & resiliency of the platform and MID servers in particular.
- Experienced in User Administration, User Interface Level Integration & MID Server Integration
- Knowledge of Import Sets for data loading from external file or database to the service-now.com
- Continuously monitor application performance and vendor recommended patches & upgrades.
- Partner with the business on exploring new opportunities to automate the operations processes.
- Experience on ITIL Process consulting and/or implementation.
- Experience on following ServiceNow modules – Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS
- Experience on basic Java scripting.
- Experience in handling service now incident and request queue.
- Experience in clone & deployment in ServiceNow.
- Experience in documentation and review activities.
- Experience in complex data migration.
Benefits
- Perks & Benefits are not mentioned in this job description.
Requirements Summary
Requires 3-5 years of experience in IT and ServiceNow development and operations
