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XO Health Inc.
ServiceNow Engineer II
Join XO Health Inc. as a ServiceNow Engineer II in India. Leverage your 5+ years of CSM/HCLS expertise to enhance healthcare operations. Competitive pay!
Direct Hire
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
DevOps
Integration Hub
Service Catalog
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
September 19, 2025
XO Health is seeking a hands-on ServiceNow Engineer II to build and roll out a scalable, enterprise-grade platform for healthcare insurance operations. The role focuses on configuring, developing, testing, and deploying ServiceNow Customer Service Management (CSM) and Healthcare & Life Sciences (HCLS) modules, supporting case management, utilization management, and core workflows. The team is digitally empowered and focused on transforming healthcare through comprehensive transformation.
Requirements
- 5+ years in ServiceNow development/implementation, with a focus on CSM and HCLS modules.
- Strong experience with scoped apps, Update Sets, Flow Designer, Service Portal, and UI Builder.
- Proficient in JavaScript, HTML, CSS, and AngularJS/Foundation.
- Hands-on with REST/SOAP integrations, sFTP, and event-driven architectures.
- Familiarity with AWS services (S3, Lambda, API Gateway) and Microsoft Graph API.
- Knowledge of CI/CD pipelines (Git, Jenkins, Azure DevOps) and ATF.
Benefits
- Competitive Compensation
Requirements Summary
5+ yrs ServiceNow exp. in CSM/HCLS. Proficient in scoped apps, APIs, and frameworks. Experience with CI/CD is needed
