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GovCIO
ServiceNow / ENT Tools Lead
Join GovCIO as a ServiceNow / ENT Tools Lead in Washington, DC. Lead ITSM design and configuration, leveraging ServiceNow expertise. CSA required. Benefits include training, EAP, and flexible work.
Consulting
Expert/Leadership
ServiceNow Role Type:
System Administrator
ServiceNow Modules:
DevOps
Discovery
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
July 22, 2025
GovCIO is hiring a ServiceNow / ENT Tools Lead to lead the design, configuration, and administration of mission-critical IT service management systems. This role supports strategic digital transformation initiatives and ensures operational excellence in ServiceNow and related enterprise platforms used throughout the agency.
Requirements
- 10+ years of experience in enterprise IT support with a focus on ServiceNow administration and configuration.
- 5+ years of experience supporting or integrating enterprise tools (e.g., monitoring, endpoint management, automation platforms).
- ServiceNow Certified System Administrator (CSA) required; Advanced certifications (CIS-ITSM, CIS-Discovery, CAD) highly preferred.
Benefits
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment
Requirements Summary
12+ years of experience, 10+ years of experience in ServiceNow, 5+ years of experience in enterprise tools
Apply now
Washington
|
District of Columbia
United States
Expert/Leadership
Hybrid
Full Time
155000-165000 USD/year
