Bank of America

ServiceNow Governance Lead

Join Bank of America as a ServiceNow Governance Lead in Plano, TX. Leverage 5+ years of ServiceNow expertise to enhance governance and operational excellence.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 11, 2025

The ServiceNow Governance Lead is a key role within the ServiceNow Core Platform Center of Excellence team, responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). The role will ensure risk is managed in an optimized and effective way, and drive the implementation of quality assurance and quality control processes within the LOB or ECF.

Requirements

  • Minimum of 5 years of experience with the ServiceNow Platform
  • Minimum of 3 years of experience ServiceNow process design
  • Experience in operation and improvement of a governance framework in a large enterprise environment

Benefits

  • Discretionary incentive eligible
  • Current benefits eligibility
  • Industry-leading benefits

Requirements Summary

5+ years of experience with ServiceNow Platform, 3+ years of experience with ServiceNow process design, experience with governance framework in large enterprise environment