ServiceNow Human Resource Service Delivery (HRSD) Implementation Specialist

Owns the development of business cases for ServiceNow HRSD enhancements, builds and configures ServiceNow HRSD functionality, and supports the overall ServiceNow HRSD Service management and governance.

Requirements

• 5 years minimum experience in ServiceNow with hands on experience working with HRSD
• Master’s degree OR Bachelor’s degree and 5 years of HR IS experience
• Previous ServiceNow Human Resource Service Delivery (HRSD) experience
• ServiceNow HRSD Implementation Specialist Certification
• Prior experience working in a highly agile (Scrum) environment
• Familiarity with Jira and Service Management
• Strong project management and organizational skills, including effective delegation techniques, strong issue, and risk management experience, and strong intra-team coordination skills
• Experience working cross-functionally and building collaborative working relationships; interfacing effectively with stakeholders, operations, and management to resolve issues
• Ability to organize and schedule tasks, develop realistic action plans incorporating time constraints and task priorities
• Previous experience working in a highly collaborative and culturally diverse environment