ServiceNow-IRM-HRSD-ITOM-Integrations-HAM-Senior

We are looking for a Senior ServiceNow Implementation Specialist to join our EY GDS ServiceNow team. The role involves working on client problems using the ServiceNow platform and building innovative products that solve client problems. The successful candidate will have expertise in ServiceNow Implementation and will be instrumental in the growth of the team.

Requirements

• Configuration/Customization of the ServiceNow system
• Builds service request fulfilment workflow
• Uses scripting tools and Service Now functionality to automate rote tasks
• Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc.
• Gathers specifications from the business departments and delivers a product/release
• Load, manipulate and maintain data between Service-now and other systems as needed
• Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed
• Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases
• Performs system and integration testing with sample and live data

Benefits

• Support, coaching and feedback from engaging colleagues
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you