Windward Consulting is at the forefront of Service-Centric IT and is looking for a high-caliber ServiceNow ITOM Health Engineer to provide CMDB and Service Mapping modeling and advisory for clients.
Requirements
- ServiceNow Mainline Certifications in Event Management, Discovery, Service Mapping
- Microsoft Azure Certification
- Expertise in at least three full lifecycle ServiceNow implementations
- 3+ years of experience with ServiceNow with a strong focus on the Event management and monitoring and integrations
- Deep expertise in cloud deployment and standardizations and consulting on implementation with large enterprises.
- Deep experience modeling network, storage and compute infrastructure in Azure
- Understanding of application and infrastructure architectures as they apply to monitoring including cloud, networking, compute platforms, containers, and application services.
- 5+ years of experience developing and implementing ITSM/ITIL and CMDB processes and solutions
- 8+ years of professional services/consulting experience
- 3+ years of experience documenting tool requirements from To-Be processes and assisting the IT organization in comparing various Vendor’s tool products
- Demonstrable experience with ServiceNow JavaScript and glide queries
- Excellent interpersonal skills combined with practice establishing and maintaining credibility as a ServiceNow expert
Benefits
- Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.