.svg)
Kyndryl
ServiceNow ITSM Catalog Developer
Join Kyndryl in Bangalore as a ServiceNow ITSM Catalog Developer. Leverage your 6+ years of experience in ServiceNow scripting and ITIL to design innovative solutions. Benefits include career growth, certifications, and wellness programs.
Consulting
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Configuration Management Database
IT Service Management
Integration Hub
Knowledge Management
Service Catalog
Service Portal
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
June 18, 2025
We are looking for a ServiceNow ITSM Catalog Developer to join our Software Engineering – Development team at Kyndryl. As a valued member of our team, you will be responsible for designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
Requirements
- 6+ years of experience utilizing programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API.
- Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes workflows etc.
- Experience with software development methodologies such as Agile or Waterfall is desirable.
- Knowledge of Service Catalog design, client-side scripting, server-side scripting, Flow Designer, or legacy workflows.
- Experience with ITSM modules.
- Proficiency in Service Portal customization for Service Catalog.
- Integration with third-party tools or internal systems.
- Understanding of the ServiceNow data model, ACLs, and performance best practices.
- Problem-solving skills.
- Knowledge of ITIL Framework including Change, Release, Incident, Knowledge Management & CMDB processes, understanding of architectural and infrastructure environments and technical writing and documentation.
- Excellent analytical skills and problem-solving skills using Service Now platform architecture for Service Request Catalog and Knowledge Management modules.
- CAD (Certified Application Developer) certification.
- Experience with ServiceNow Integration Hub and Scoped Applications.
- Knowledge of ServiceNow CMDB or Asset Management modules.
- Familiarity with Performance Analytics or Reporting.
Benefits
- State-of-the-art resources
- Fortune 100 clients
- Employee learning programs
- Access to certifications (Microsoft, Google, Amazon, Skillsoft, etc.)
- Company-wide volunteering and giving platform
- Opportunities for career growth and advancement
- Employee wellness and support programs
- Choice of benefits that reflect diversity of employees
Requirements Summary
6+ years of experience with programming languages such as JavaScript, ServiceNow Scripting, XML, Shell Scripting, and REST API, experience with ServiceNow objects, and knowledge of ITIL Framework and ServiceNow data model
