Emory Healthcare

ServiceNow ITSM Request Manager

Join Emory Healthcare in Atlanta as a ServiceNow ITSM Request Manager. Leverage ITIL and ServiceNow skills to optimize request workflows. Great benefits!

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 24, 2023

Be inspired. Be valued. Belong. At Emory Healthcare, we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.

Requirements

  • ITIL Foundation Certification
  • Experience with ServiceNow Request Management modules
  • Strong understanding of ServiceNow best practices for request fulfillment
  • Experience in designing and optimizing ITSM request workflows
  • Familiarity with ServiceNow Performance Analytics and reporting tools

Benefits

  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship, development, leadership programs

Requirements Summary

ITIL Foundation Certification, 7 years of Information Technology experience