ServiceNow Operations Specialist

The ServiceNow Operations Specialist will have a leading role in maintaining the ServiceNow platform as defined by the Product teams. The role will provide hands-on technical expertise to resolve service availability issues, work in a team environment to plan and implement software changes, and develop a documentation library as a team.

Requirements

• 5+ years of experience with application & end-user support
• Experience as an administrator in highly regulated environments
• Experience monitoring and maintaining applications, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle
• Experience supporting application integrations for security, risk, and compliance
• ServiceNow certified implementation specialist (CIS)
• Windows and Linux support
• Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards
• Experience with CMDB, ITAM, ITSM and Discovery processes

Benefits

• annual discretionary plan
• industry-leading benefits
• paid time off
• resources and support