Bank of America

ServiceNow Operations Specialist

Join Bank of America as a ServiceNow Operations Specialist in Chicago. Leverage your 5+ years of experience to maintain the ServiceNow platform and lead a team. Benefits include industry-leading perks and paid time off.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 27, 2025

The ServiceNow Operations Specialist will be responsible for maintaining the ServiceNow platform, leading a team of operations specialists, and providing technical expertise to resolve service availability issues. The role will involve hands-on technical expertise, team collaboration, and adherence to bank policies and standards.

Requirements

  • 5+ years of experience with application & end-user support
  • Experience as an administrator in highly regulated environments
  • Experience monitoring and maintaining applications, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle
  • Experience supporting application integrations for security, risk, and compliance

Benefits

  • Discretionary incentive eligible
  • Eligible to participate in the annual discretionary plan
  • Industry-leading benefits
  • Paid time off

Requirements Summary

5+ years of experience with application & end-user support, experience as an administrator in highly regulated environments, and experience monitoring and maintaining applications