ServiceNow Platform Administrator

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. The ServiceNow Platform Administrator will play a key role in maintaining the ServiceNow platform as defined by the Product teams.

Requirements

• Minimum of 5+ years of experience in ServiceNow administration with emphasis on platform management
• Must have an active and verifiable ServiceNow Certified System Administrator (CSA) certification
• Proven experience as an administrator in highly regulated environments
• Experience in maintaining multiple ServiceNow environments
• Experience monitoring and maintaining ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle
• Experience supporting ServiceNow integrations for security, risk, and compliance
• Experience with ServiceNow instance cloning and management
• Experience maintaining both Windows and Linux MID servers

Benefits

• Discretionary incentive eligible
• This role is eligible to participate in the annual discretionary plan
• Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company
• This role is currently benefits eligible
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve