ServiceNow Platform and Integration Developer, AVP

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. We are seeking a well-rounded and motivated ServiceNow Platform and Integration Developer to join our dynamic team.

Requirements

• Serve as the technical subject-matter-expert for ServiceNow platform integrations, Discovery and CMDB
• Design, develop, implement and support integrations between ServiceNow and other systems using APIs, web services, IntegrationHub and middleware technologies
• Collaborate with stakeholders to gather requirements, define and implement integration solutions to meet the business needs
• Provide technical stewardship and play a key role in the transformation of IT Service Delivery while supporting current state.
• Analyze existing processes and integrations, identifying areas for improvement, consolidation, and enhancements
• Engage in day-to-day operational support and continuous capability improvement
• Engage in on call support as needed
• Maintain adequate process, operational documentation and reporting
• Experience developing ServiceNow APIs, ServiceNow Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
• Experience with scripting languages such as JavaScript, Angular.js, Perl, Powershell
• Experience with ServiceNow Integration Hub for rapid integration development and automation
• Knowledge of ServiceNow orchestration for automating IT processes
• Solid understanding of data mapping, transformation and synchronization techniques
• Experience implementing REST API integration with third party tools and cloud platforms such as AWS and Azure
• Good functional and technical understanding and implementation experience with ServiceNow ITOM discovery and CMDB
• Good knowledge and experience with ServiceNow CSDM framework
• Ability to create custom reports, dashboards and visualizations
• Familiarity with ServiceNow Performance Analytics
• Experience with backend SQL Server development is preferred
• Strong problem-solving skills, communication and collaboration skills
• Strong knowledge of computer systems, data analytics, and network systems
• Understanding of data governance and compliance principles and practices
• Knowledge of IT service management best practices
• Experience with ITSM best practices, standards and methodology
• Experience with Agile methodologies
• Familiarity with Azure and AWS cloud platforms and architectures
• Experience with containerization technologies such as Docker and Kubernetes
• Knowledge of containerization technologies and virtualization technologies such as vSphere
• Knowledge of datacenter infrastructure and cloud infrastructure such as AWS, Azure, or Google Cloud

Benefits

• Visa sponsorship/support is based on business needs
• Comprehensive health and wellness benefits
• Retirement plans
• Educational assistance and training programs
• Income replacement for qualified employees with disabilities
• Paid maternity and parental bonding leave
• Paid vacation, sick days, and holidays
• Certain discretionary performance-based bonus and/or incentive compensation