ServiceNow Platform Architect

ServiceNow Platform Architect will lead the design and implementation of ServiceNow solutions to enhance employee experiences, streamline service delivery, and drive digital transformation initiatives.

Requirements

• 9+ years of experience in ServiceNow solution architecture, product design, and implementation.
• Bachelor’s degree in Computer Science, Artificial Intelligence, or a related field.
• 6+ years of Extensive knowledge of ServiceNow’s key platform capabilities (e.g., Intelligence, Automation, Omni channel engagements, Foundation Data, Automated testing)
• 5+ years of Experience with Servicenow UX Framework, UI Actions, UI Policies, Glide records, Script Includes, Business Rules, & ACLs within the ServiceNow framework (preferred)
• 5+ years Extensive architecture experience and strategic mindset to translate enterprise goals into ServiceNow product solutions, driving towards intelligence-based citizen development.
• 6+ years Deep knowledge of ServiceNow’s key product suites (e.g., ITSM, ITOM, CSM, SecOps, IRM, HRSD, AppEngine).
• 8+ years of Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including SSO, SAML, SSL, Web Services, GraphQL, REST, LDAP, JDBC, ODBC.
• ServiceNow Certified Implementation Specialist (CIS) or Certified Application Developer (CAD) required
• ServiceNow Certified Technical Architect (CTA) desired
• 3+ years of Experience with GenAI, ML, NLP, AIOps, Virtual Agent, Employee Center, WorkFlow Data Fabric and Process Automation frameworks, Mobile.

Benefits

• Medical, dental, vision insurance
• 401(k) plan and company match
• Short-term and long-term disability coverage
• Basic life insurance
• Tuition reimbursement program
• Paid volunteer time off
• Company holidays
• Well-being benefits
• Up to 80 hours of sick time per calendar year
• Up to 120 hours of paid vacation