ServiceNow Platform Data Architect, Scotiabank

The ServiceNow Platform Data Architect will be responsible for the design and management of Scotia ServiceNow platform foundational data, working with ServiceNow, platform management team and stakeholders to ensure data meets regulatory standards and operates efficiently. This role will involve setting standards, taxonomy, naming conventions, defining & engaging data stewards for Scotia ServiceNow foundational data, implementation of platform foundational data in accordance with CSDM framework, and creation of Data Access Standard and Procedures across all instances.

Requirements

• Excellent Knowledge of CSDM 3.0 and/or 4.0.
• An excellent Understanding of ITIL concepts. ITIL V.4 Certificate is a plus.
• Hands on Servicenow experience.
• Experience in data governance.
• ServiceNow architecture experience is a plus.
• A very good understanding of data lineage concepts and data governance tools.
• A very good knowledge of monitoring, configuration management, SAM and HAM tools (Ex: SCCM, Bigfix, Dynatrace, etc...).
• Very good knowledge of Servicenow integration Hub.
• Requires a minimum of 5 years of job-related experience and possess problem solving, analytical and proactive problem-solving skills.
• Excellent communication skills, both verbal and written.
• General understanding of other computer systems outside area of speciality such as other Operating systems or database software.
• Ability to work with non-technical users.
• Requires post-secondary education with focus on Computer science or Engineering disciplines.
• Good understanding of data mining.
• Very good understanding of relational database concepts.
• Good understanding of the ETL process

Benefits

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.