ServiceNow Principal Technical Consultant, SPM and HRSD

Our Principal Technical Consultant provides guidance to customers related to ServiceNow processes and develops solutions for their ServiceNow environment. We are looking for candidates with specific SPM and/or HRSD ServiceNow experience.

Requirements

• 5+ years of experience implementing, configuring, and customizing ServiceNow
• 4+ years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.)
• Ability to work remotely and with remote resources as needed
• Ability to understand and implement complex end-user requirements
• Ability to effectively organize work across multiple projects
• Strong understanding of ITIL methodologies, IT architecture, JavaScript and web software design principals
• Working knowledge of relational databases
• Ability to prioritize, manage, and refine the project backlog, ensuring that stories are well-defined and ready for development
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and team members
• A deep understanding of SPM and/or HRSD principles and best practices and the ability to deliver high-quality solutions that meet customer needs and industry standards
• ServiceNow System Administrator Certification required
• ServiceNow Application Developer Certification required
• ServiceNow Implementation Specialist in four or more applications required

Benefits

• Flexible remote work options
• Additional PTO day for mental health
• Competitive paid time off
• Half-day Fridays
• Paid maternity and paternity leave for biological birth and adoption
• Newborn, adoption and fertility assistance
• Competitive training & development programs
• Healthcare Plan
• 401(k) with employer match
• 10 days toward bereavement leave
• Premium subscription to the Calm app