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NetImpact Strategies
ServiceNow Program Manager
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Change Management
Governance, Risk, and Compliance
IT Service Management
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
October 7, 2023
NetImpact Strategies is seeking an experienced Senior Program Manager to lead and oversee the delivery of ServiceNow solutions, including SPM, GRC, and Proven Optics. This role requires executive-level engagement with stakeholders and management of multiple project teams. The manager will provide overall program direction, ensuring alignment with strategic objectives and customer requirements.
Requirements
- Provide executive-level leadership across the full ServiceNow implementation lifecycle.
- Serve as the single point of accountability for program delivery, contract performance, and customer satisfaction.
- Oversee project managers and technical teams.
- Develop, manage, and report against Master Program Plan.
- Lead customer engagement and support change management.
Benefits
- Comprehensive medical, dental, & vision insurance
- 401(k) Plan
- Pet Insurance
- Tuition reimbursement
- Internal training programs
- Industry certifications
- Team building activities
Requirements Summary
Master's degree in a related field and 6-8 years of experience in PM/Program Management. PMP certification. Experience with ServiceNow & 3-5 PM teams is required
