NetImpact Strategies

ServiceNow Program Manager

Join NetImpact Strategies as a ServiceNow Program Manager in Herndon, VA. Lead SPM, GRC, and Proven Optics solutions, ensuring program success. Requires PMP and ServiceNow experience. Benefits include health insurance, 401(k), and tuition reimbursement.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Change Management
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Governance, Risk, and Compliance
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IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
October 7, 2023

NetImpact Strategies is seeking an experienced Senior Program Manager to lead and oversee the delivery of ServiceNow solutions, including SPM, GRC, and Proven Optics. This role requires executive-level engagement with stakeholders and management of multiple project teams. The manager will provide overall program direction, ensuring alignment with strategic objectives and customer requirements.

Requirements

  • Provide executive-level leadership across the full ServiceNow implementation lifecycle.
  • Serve as the single point of accountability for program delivery, contract performance, and customer satisfaction.
  • Oversee project managers and technical teams.
  • Develop, manage, and report against Master Program Plan.
  • Lead customer engagement and support change management.

Benefits

  • Comprehensive medical, dental, & vision insurance
  • 401(k) Plan
  • Pet Insurance
  • Tuition reimbursement
  • Internal training programs
  • Industry certifications
  • Team building activities

Requirements Summary

Master's degree in a related field and 6-8 years of experience in PM/Program Management. PMP certification. Experience with ServiceNow & 3-5 PM teams is required