ServiceNow Project Coordinator (Remote)

GovCIO is seeking a project coordinator to assist in the ServiceNow platform. This customer-facing role focuses on ensuring customer satisfaction and providing guidance within a remote team. The ideal candidate will have 5+ years of experience, strong knowledge of ServiceNow, and a proven track record of supporting federal clients. The position will be fully remote within the United States.

Requirements

• Bachelor’s degree in engineering, Computer Science, Systems, Business or related scientific /technical discipline
• 8 years of experience in IT
• Strong communication and leadership skills
• Familiarity with government contracting processes, compliance, and documentation standards
• Familiarity with Jira, Confluence, and ServiceNow
• Ability to pull reports in ServiceNow
• Ability to navigate ServiceNow
• Ability to create manual test scripts or user guides

Benefits

• Employee Assistance Program
• Corporate Discounts
• Learning & Development platform
• Training, Education and Certification Assistance
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment