SSC HR Solutions

ServiceNow QA/Tester Lead

Join SSC HR Solutions in Abu Dhabi as a ServiceNow QA/Tester Lead. Lead testing for ServiceNow implementations, requiring 5+ years in software testing and ATF expertise.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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DevOps
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Integration Hub
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Now Platform App Engine
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
June 17, 2025

As a ServiceNow QA/Test Lead, you will lead the testing strategy, planning, and execution for ServiceNow implementations and custom applications, working closely with developers, business analysts, and clients to ensure that ServiceNow solutions meet functional and performance requirements.

Requirements

  • 5+ years of experience in software testing, with at least 2+ years in ServiceNow testing.
  • Strong understanding of ServiceNow platform modules (ITSM, ITOM, HRSD, CSM, SecOps, etc.).
  • Experience and Hands-on in ServiceNow Automated Test Framework (ATF) is a must.
  • Hands-on experience with test management tools (JIRA, ServiceNow Test Management, etc.).
  • Strong knowledge of Agile/Scrum methodologies and DevOps testing practices.
  • Familiarity with APIs, integrations, and data validation techniques.
  • Experience in performance, security, and compliance testing is a plus.
  • ServiceNow certifications (CIS, CSA, or ATF) are a plus.

Requirements Summary

5+ years of software testing experience, 2+ years in ServiceNow testing, knowledge of Agile/Scrum methodologies and DevOps testing practices