ServiceNow QA/Tester Lead

Lead the testing strategy, planning, and execution for ServiceNow implementations and custom applications. Oversee functional, non-functional, and integration testing to ensure the platform meets business requirements and quality standards.

Requirements

• 5+ years of experience in software testing, with at least 2+ years in ServiceNow testing.
• Strong understanding of ServiceNow platform modules (ITSM, ITOM, HRSD, CSM, SecOps, etc.).
• Experience and Hands-on in ServiceNow Automated Test Framework (ATF) is a must.
• Hands-on experience with test management tools (JIRA, ServiceNow Test Management, etc.).
• Strong knowledge of Agile/Scrum methodologies and DevOps testing practices.
• Familiarity with APIs, integrations, and data validation techniques.
• Experience in performance, security, and compliance testing is a plus.
• ServiceNow certifications (CIS, CSA, or ATF) are a plus.