Kyndryl

ServiceNow SAM SME

Join Kyndryl in Bangalore as a ServiceNow SAM SME. Lead asset management initiatives using ITAM, HAM, and SAM Pro modules. 12+ years in ServiceNow required.

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Consulting
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Expert/Leadership
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery

Job description

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Posted on:
 
May 23, 2025

As a ServiceNow SAM SME, you will lead and optimize enterprise-wide asset management initiatives. You will design scalable, compliant, and data-driven asset processes aligned with industry standards. The ideal candidate will have strong technical and process expertise across Asset Data Modeling, Asset Process Optimization, and both IT and OT Asset Management.

Requirements

  • 12 + years hands on software development experience in ServiceNow, IT Asset Management with a focus on ServiceNow platform.
  • Proven experience in implementing ServiceNow ITAM, HAM, SAM Pro, and CMDB modules.
  • Deep understanding of asset lifecycle management across IT, software, and OT domains.
  • Familiarity with industry standards: ITIL v4, ISO/IEC 19770, NIST CSF.
  • Experience in working with cross-functional teams including IT Operations, Security, and Finance.
  • Strong analytical, documentation, and stakeholder communication skills.
  • ServiceNow Certified Implementation Specialist – SAM.
  • Knowledge of discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium, etc.).

Benefits

  • State-of-the-art resources
  • Fortune 100 clients
  • Employee learning programs
  • Choice of benefits
  • Support for diversity and inclusion
  • Company-wide volunteering and giving platform
  • Access to industry certifications (Microsoft, Google, Amazon, Skillsoft, etc.)

Requirements Summary

12+ years of experience in ServiceNow, IT Asset Management, and asset lifecycle management with a focus on ServiceNow platform