The ServiceNow Business Analyst for TPRM acts as the bridge between stakeholders and technical teams, gathering requirements, mapping processes, and ensuring successful configuration of TPRM workflows on the ServiceNow platform.
Requirements
- Gather and document functional requirements for ServiceNow TPRM implementations.
- Translate business processes into user stories and technical specs.
- Coordinate with stakeholders for TPRM use cases and workflows.
- Conduct stakeholder interviews, gap analysis, and system demos.
- Create process maps and documentation for existing/new features.
- Validate TPRM workflows, scoring logic, and vendor lifecycle steps.
- Support user acceptance testing (UAT) and defect management.
- Provide end-user training and system walkthroughs.
- Collaborate with developers for sprint planning and backlog grooming.
- Act as liaison between governance, risk, procurement, and IT teams.
Benefits
- Competitive salary
- Opportunities for career growth and development
- Collaborative and inclusive work environment