AIT Worldwide Logistics

ServiceNow Senior CMDB Engineer

Join AIT Worldwide Logistics in Chicago as a ServiceNow Senior CMDB Engineer. Lead CMDB management, ensuring data accuracy and ITSM integration. 7+ years in ServiceNow, ITIL experience, and relevant certifications required. Benefits include medical, 401(k), and tuition reimbursement.

ServiceNow Role Type:
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Service Mapping

Job description

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Posted on:
 
May 6, 2025

Join AIT Worldwide Logistics as a ServiceNow Senior CMDB Engineer and lead the configuration management database within the ServiceNow platform. This role involves managing the CMDB, ensuring data accuracy, and integrating with other IT systems to support IT service management processes.

Requirements

  • 7+ years experience using the ServiceNow with a strong focus on CMDB, CSDM, Discovery and Integration
  • 3+ years experience working within the ITIL and IT Service Management discipline
  • ServiceNow: Configuation Management Database High
  • ServiceNow: CSDM High
  • ServiceNow:ITOM High
  • ServceNow Integrations: REST, SOAP and other relevant API High
  • Service Mapping High
  • ITIL High
  • Familiarity with CI (Configuration Item) classes, relationships, and attributes Medium

Benefits

  • Medical
  • Prescription
  • Health Savings Account
  • Flexible Spending Accounts
  • Dental
  • Vision
  • Life
  • AD&D
  • Disability
  • Supplemental Health
  • Employee Support
  • Paid Parental Leave
  • Pet Insurance
  • 401(k)
  • Tuition Reimbursement

Requirements Summary

7+ years ServiceNow experience, 3+ years ITIL experience, ServiceNow certifications required