Clifford Chance

ServiceNow Senior Developer

Join Clifford Chance in Delhi as a ServiceNow Senior Developer. Leverage ITSM Pro skills to enhance service delivery and automation. ITIL Foundation preferred.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Service Management
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Incident Management
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Integration Hub
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Now Platform App Engine
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 3, 2025

Clifford Chance is seeking a Service Management Senior Developer to manage, configure, and develop the Firm's ServiceNow IT Service Management tool. The role involves translating requirements into implementation, delivering self-service automation, and ensuring technical documentation for ServiceNow admins. It's a key part of an innovative team focused on delivering world-class service and supporting core clients across various sectors.

Requirements

  • Strong technical development skills in ServiceNow
  • Strong problem solving and entrepreneurial skills
  • Project management and organisational skills
  • Strong relationship skills
  • Excellent verbal and interpersonal communications skills
  • ITIL Foundation (ideally with lifecycle stream certificates)
  • ServiceNow: ITSM Pro, Custom Applications, 3rd party integrations

Benefits

  • Equal Opportunities
  • Inclusive & Friendly Work Environment

Requirements Summary

Strong ServiceNow development skills are required, alongside problem solving and project management. ServiceNow experience, including ITSM Pro and custom applications, is a must. ITIL Foundation and relevant ServiceNow certifications are also preferred