Crossfuze

ServiceNow Senior Engagement Manager

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Job description

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Posted on:
 
October 14, 2025

The Senior Engagement Manager is responsible for managing the deployment of ServiceNow solutions, acting as the primary client contact, and handling all issues. This is a fully remote position located in the United States requiring leadership experience and excellent communication skills.

Requirements

  • Demonstrated ability to lead teams and achieve success with multiple ServiceNow implementation projects.
  • 7+ years’ experience in a professional services organization with consulting experience.
  • 2+ years’ experience in ServiceNow consulting.
  • Bachelor’s degree or equivalent experience.

Benefits

  • Competitive paid time off
  • Generous paid time off
  • 401k with employer match
  • Paid maternity and paternity leave
  • Paid bereavement leave
  • Crossfuze subscription
  • Crossfuze 5 days towards bereavement leave

Requirements Summary

7+ yrs exp. in consulting, 2+ yrs ServiceNow, Bachelor's degree or equivalent. Agile Scrum experience and CSM certification are desirable