NewRocket

ServiceNow Senior Quality Analyst

Join NewRocket as a ServiceNow Senior Quality Analyst. Leverage your ServiceNow testing skills to develop test plans and scripts. Benefits include a diverse workplace.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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Governance, Risk, and Compliance
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
July 28, 2025

NewRocket is seeking a ServiceNow Senior Quality Analyst to develop and support test plans, test scripts, and process plans for projects. The role requires strong attention to detail, analytical problem-solving abilities, and experience with ServiceNow platform testing.

Requirements

  • Ability to understand several testing techniques (e.g., performance, unit, integration, automated)
  • Ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools)
  • Good understanding of all Testing Techniques which includes Smoke testing, Functional testing, Integration testing, System testing, Regression Testing, Stress Testing, Black box testing
  • Solid functional and non-functional end to end testing experience of ServiceNow platform
  • Experienced in testing of ServiceNow based products
  • Resource should have hands on working knowledge of using an already existing automation framework (ATF) to solve different testing delivery problem, challenges, preference will be given to ServiceNow ATF tool
  • Technical expert responsible for specifying, planning, reporting, designing, reviewing in his/her technical areas (e.g. Service now /Automation areas)
  • Education: A four-year undergraduate degree in Computer Science or relevant field
  • 2+ years ServiceNow testing experience or in related field
  • Certification preferred: ISTQB (International Software Testing Qualifications Board), CSTE (Certified Test Engineer), CSA

Benefits

  • Diverse and inclusive workplace
  • Equal opportunity workplace and affirmative action employer
  • Committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status

Requirements Summary

A four-year undergraduate degree in Computer Science or relevant field and 2+ years ServiceNow testing experience or in related field