NewRocket

ServiceNow Senior Software Engineer - HRSD + Service Portal

Join NewRocket as a ServiceNow Senior Software Engineer (HRSD & Service Portal) to lead projects, implement customizations, and enhance your ServiceNow skills.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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Human Resources Service Delivery
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IT Service Management
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Integration Hub
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Service Catalog
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Service Portal
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Software Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Software Asset Management

Job description

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Posted on:
 
May 21, 2025

NewRocket, a global Elite ServiceNow partner, is hiring a ServiceNow Senior Software Engineer with HRSD & Service Portal experience to lead a team of Software Engineers and implement customizations based on functional and technical requirements. The role involves developing project professional services for customers and providing support and guidance to team members.

Requirements

  • 4+ years' experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities (i.e. ITSM, HRSD, Service Portal)
  • Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud
  • Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems.
  • Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations
  • Proven experience with implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows to meet business requirements
  • Deep understanding of the ServiceNow CMDB and all related processes
  • Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes
  • Ability to create technical design documents and user documentation
  • Education: A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience
  • Certifications & Knowledge: The candidate must be willing and able to continue their education within the ServiceNow platform and beyond. It is expected that the candidate will be able to complete ServiceNow competency Certifications as well as Module Accreditations.

Benefits

  • Support and guidance to get up to speed on amazing projects
  • Official ServiceNow training to achieve multiple certifications
  • Flexible work arrangements

Requirements Summary

4+ years of experience with ServiceNow implementation, administration, and development; ability to create technical design documents and user documentation; willingness to continue education within the ServiceNow platform and beyond