NewRocket

ServiceNow Senior Software Engineer - ITOM + ITAM

Join NewRocket as a ServiceNow Senior Software Engineer (ITOM & ITAM) to lead a team, implement customizations, and enhance ServiceNow capabilities.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Asset Management
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IT Operations Management
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IT Service Management
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Integration Hub
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Service Catalog
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Software Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Software Asset Management

Job description

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Posted on:
 
July 9, 2025

NewRocket is hiring a ServiceNow Senior Software Engineer with ITOM & ITAM experience to lead, coach, and mentor a team of Software Engineers. The role involves implementing and developing customizations based on functional and technical requirements using leading practices and internal code standards.

Requirements

  • 4+ years’ experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities
  • Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud
  • Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems
  • Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations
  • Proven experience with implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows to meet business requirements
  • Deep understanding of the ServiceNow CMDB and all related processes
  • Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes
  • Ability to create technical design documents and user documentation

Benefits

  • Official ServiceNow training
  • Multiple certifications
  • Flexible work arrangement

Requirements Summary

4+ years of experience in implementing and developing ServiceNow, strong knowledge of ServiceNow CMDB and scripting, and experience with integration between ServiceNow and other systems