NewRocket

ServiceNow Senior Software Engineer (India)-CSM/Workplace

Join NewRocket as a ServiceNow Senior Software Engineer in India. Lead CSM/Workplace projects, leveraging ServiceNow skills. 4+ years experience required. Benefits include training and certifications.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Discovery
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
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Service Catalog
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Software Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Software Asset Management

Job description

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Posted on:
 
June 2, 2025

NewRocket is a global ServiceNow partner that helps top enterprise leaders solve their toughest business problems. We are hiring a ServiceNow Senior Software Engineer with CSM/Workplace experience to lead and coach a team of Software Engineers.

Requirements

  • 4+ years of experience supporting the implementation, administration, configuration, and/or development of ServiceNow CSM /Workplace.
  • Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud.
  • Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems.
  • Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations
  • Proven experience with implementing ServiceNow CSM, Workplace framework, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows to meet business requirements
  • Deep understanding of the ServiceNow CSM & Workplace framework,
  • Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes
  • Ability to create technical design documents and user documentation
  • Education: A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience
  • Certifications & Knowledge: The candidate must be willing and able to continue their education within the ServiceNow platform and beyond

Benefits

  • Official ServiceNow training
  • Support and guidance to get up to speed on projects
  • Potential for certifications and accreditations
  • Diverse and inclusive workplace
  • Equal opportunity workplace and affirmative action employer

Requirements Summary

4+ years of ServiceNow experience, knowledge of scripting, and ability to create technical documents