Implement and manage ServiceNow Service Portfolio Management (SPM) functionality, including configuration of service portfolios, service catalog, and service offerings. Collaborate with business stakeholders to define and prioritize service offerings, ensuring alignment with business goals.
Requirements
- 3+ years of experience with ServiceNow, including hands-on experience with Service Portfolio Management (SPM), Service Catalog, and IT Service Management (ITSM).
- Strong experience in implementing, configuring, and customizing ServiceNow solutions.
- Experience with ITIL best practices, especially in service portfolio management, service catalog, and service lifecycle management.
Benefits
- Opportunity to work with ServiceNow platform and related modules
- Chance to improve processes and configurations based on user feedback and business requirements
- Professional development and growth opportunities