EY

ServiceNow-ServiceNow-QA-Senior

Join EY in Bengaluru as a Senior ServiceNow QA. Leverage your ServiceNow skills in ITSM, HRSD, and automation testing. Enjoy growth, flexibility, and coaching.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
September 19, 2025

EY is seeking a ServiceNow-ServiceNow-QA-Senior to join the EY GDS ServiceNow. This is a fantastic opportunity for growth within a leading firm, offering global experience, support, and the chance to impact EY's future. The role involves testing, automation, and collaboration to improve software quality and deliver exceptional experiences.

Requirements

  • Experience in ServiceNow Platform and modules like ITSM, HRSD, CSM, IRM, ITOM
  • Automation test frameworks creation and maintenance
  • QC metrics collection and reporting
  • Quality standards and processes establishment
  • Collaboration with developers, Analysts, and stakeholders
  • Comprehensive test plan generation and automation
  • Experience with agile methodologies
  • Deep understanding of testing techniques (unit, integration, automated)
  • Strong communication skills

Benefits

  • Support
  • Coaching and feedback
  • Development opportunities
  • Flexibility and freedom
  • Interdisciplinary environment

Requirements Summary

Bachelor's degree in related field. 3-6 years of QA experience in ServiceNow. CSA/CIS certification is mandatory. Experience with Java, JUnit, Selenium, and agile methodologies is a plus