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EY
ServiceNow-ServiceNow-QA-Senior
Consulting
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 19, 2025
EY is seeking a Senior ServiceNow QA professional to join the EY GDS ServiceNow. This role involves creating and maintaining automation test frameworks, collecting quality metrics, establishing standards, and collaborating with developers and stakeholders to design and execute testing strategies. The position offers an opportunity to contribute to the growth of EY and improve the quality of its services.
Requirements
- Experience in ServiceNow Platform and expertise in ITSM, HRSD, CSM, IRM, ITOM
- Creation and maintenance of automation test frameworks
- Data collection and reporting of quality metrics
- Establishing quality standards and processes
- Collaboration with developers, Business Analysts and stakeholders
- Automation and execution of test plans
- Understanding of agile methodology
- Strong communication skills
- College degree in related technology or comparable job experience
Benefits
- Support
- Coaching
- Feedback
- Opportunities for skill development
- Flexible work options
Requirements Summary
Bachelor's degree or equivalent experience. 3-6 years QA experience. ServiceNow CSSA certification & CIS certification (add-on)
