EY

ServiceNow-ServiceNow-QA-Senior

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
October 9, 2025

EY is seeking a ServiceNow-ServiceNow-QA-Senior to join the EY GDS ServiceNow. This role involves building automation test frameworks, collecting quality metrics, establishing standards, and collaborating with developers. The position is part of EY's commitment to developing talent and offering a supportive environment for growth.

Requirements

  • Experience in ServiceNow Platform and expertise in ITSM, HRSD, CSM, IRM, ITOM
  • Create new and maintain existing automation test frameworks
  • Collect and report quality metrics
  • Establish quality standards and processes
  • Collaborate with developers, Business Analysts and stakeholders
  • Generate comprehensive test plans
  • Execute and automate them
  • Strong communication skills

Benefits

  • Career development
  • Flexible work arrangements
  • Supportive environment
  • Inspiring projects

Requirements Summary

Bachelor’s degree in related field. 3-6 years of QA experience. ServiceNow CSA/CIS certification is mandatory