NewRocket

Servicenow Software Engineer -ITOM(Service Mapping +Discovery

Join NewRocket as a ServiceNow Software Engineer - ITOM in India. Leverage Service Mapping & Discovery skills to develop custom solutions. Strong JavaScript & ITOM knowledge required. Enjoy a diverse workplace with equal opportunity benefits.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Discovery
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Governance, Risk, and Compliance
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IT Operations Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - Service Mapping

Job description

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Posted on:
 
June 30, 2025

NewRocket is hiring a ServiceNow Senior Software Engineer - ITOM (Service Mapping+ Discovery) to join their India team. The successful candidate will implement and develop customizations based on functional and technical requirements using leading practices and internal code standards on large-scale more complex professional services projects.

Requirements

  • Strong knowledge of software engineering principles for cloud-based platforms
  • Strong understanding of the ServiceNow functionalities and features of ITOM
  • Solid knowledge of glide record usage, XML and structural programming concepts
  • Proficient in JavaScript
  • Excellent understanding of core object-oriented programming with hands-on experience developing for and/or customizing the ServiceNow Platform
  • Strong written and verbal communication skills
  • Working knowledge of relational databases
  • Ability to assess and mitigate risk
  • Strong leadership capabilities
  • Effective facilitation, coaching and mentoring skills with ability to motivate a team
  • Strong problem-solving skills; ability to simplify complex situations
  • Strong relationship management skills with all levels
  • Ability to deliver high degree of customer satisfaction
  • Comfortable working in a matrixed organization
  • Comfortable working with ambiguity and change

Benefits

  • Diverse and inclusive workplace
  • Equal opportunity workplace and affirmative action employer
  • Providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status

Requirements Summary

4-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience, with strong knowledge of software engineering principles and ServiceNow functionalities