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ServiceNow STC - Independent Consultant/Freelance - EMEA
Mid-Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
IT Asset Management
IT Operations Management
Strategic Portfolio Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Certified Implementation Specialist - Strategic Portfolio Management
Job description
Posted on:
October 8, 2024
R5 Labs is seeking a ServiceNow Independent Consultant to implement and optimize ServiceNow solutions, primarily focused on Customer Service Management (CSM), Strategic Portfolio Management (SPM), IT Asset Management (ITAM), and IT Operations Management (ITOM). The role involves working directly with clients, analyzing their needs, and delivering customized solutions to enhance operational efficiency and client satisfaction across the EMEA region. They offer a remote-first culture with collaborative, professional development opportunities.
Requirements
- Minimum of 5 years of hands-on ServiceNow experience, with expertise in CSM, SPM, ITAM, and ITOM.
- Strong knowledge of ServiceNow platform customization, including JavaScript scripting, REST/SOAP APIs, workflows, and automation.
- Certified Implementation Specialist (CIS) certifications in CSM, SPM, ITAM, or ITOM.
Benefits
- Remote-First Culture
- Collaborative Environment
- Professional Development
- Impact-Driven Projects
Requirements Summary
5+ years ServiceNow exp., CSM, SPM, ITAM, ITOM. CIS Certifications in modules. Project management skills required
