ServiceNow, Subject Matter Expert

This role will act as the technical main point of contact for all aspects of ServiceNow and its effective implementation within Control Risks. As a ServiceNow SME, you will play a crucial role in designing, developing, and implementing ServiceNow solutions to enhance business processes and user experiences.

Requirements

• Core involvement in the technical implementation of ServiceNow, using Service Management best practices based on industry standards.
• Take ownership of defined complex business requirements and work them to completion with the support of the DTS Management team, as well as the 3rd party organisation offering development services.
• Leverage your technical knowledge and experience to ensure optimisation of the ServiceNow platform.

Benefits

• Good communication and collaboration skills
• Problem-solving and analytical abilities
• Certified ServiceNow Administrator