ServiceNow Supervisor

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. You’ll find an environment that inspires and empowers you to thrive both personally and professionally.

Requirements

• Managing and supervising support/development staff
• Stakeholder engagement, communication, and training
• Support customers across various time zones
• Working with cross-functional teams
• Providing on-call support
• Monitoring SLA and Act as escalation point
• Assessing problems
• Identifying and assessing technical solutions
• Troubleshooting and solving existing problems
• Managing enhancements using an Agile Framework.

Benefits

• Competitive benefits and compensation package
• Flexibility in your schedule
• Ability to balance life’s demands