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Unisys
ServiceNow Support Enterprise Sr Analyst
Join Unisys as a ServiceNow Support Enterprise Sr Analyst in Bangalore. Leverage your 5-8 years of ServiceNow expertise to provide end-user support and manage incidents. ITIL certification preferred. Equal opportunity employer.
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
March 26, 2025
Provide end user and application support on ServiceNow application, troubleshoot issues, and perform incident/change/release management activities. Provide technical leadership in resolving complex issues and coordinate with deep support team members.
Requirements
- Minimum 5-8 years of experience in configuring ServiceNow
- Strong hands on technical knowledge of all ServiceNow modules
- Hands on knowledge and experience of JavaScript, XML and XSL stylesheets, web services
- ServiceNow Certifications and ITIL certification is preferred
- Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks
- Good technical documentation skills
- Should be creative problem solvers who can collaborate well and be flexible
- Good verbal and written communication skills, problem solving skills
- Strong interpersonal and presentation skills
Benefits
- Equal opportunity employer
- Support for US job seekers with disabilities
Requirements Summary
5-8 years of experience in configuring ServiceNow, strong hands-on technical knowledge of all ServiceNow modules, hands-on knowledge of JavaScript, XML, and XSL stylesheets, web services, and ITIL certification
