Booz Allen Hamilton

ServiceNow System Administrator, Senior

Senior ServiceNow System Administrator at Booz Allen Hamilton, Rockville, MD. Manage O&M, lead admin teams, optimize ITSM solutions. Requires 4+ yrs ServiceNow experience, CSA certification, Agile expertise. Comprehensive benefits included.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
System Administrator
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified System Administrator

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 5, 2025

As a senior ServiceNow System Administrator, you'll manage O&M responsibilities supporting ServiceNow software solutions, providing consultation on best practices for support and lifecycle management. You'll help the team better understand the network by turning metrics into information and explaining their meaning.

Requirements

  • 4+ years of experience with ServiceNow maintenance
  • Experience with management and teaching teams of software administrators
  • Experience as a ServiceNow Certified System Administrator
  • Experience following Agile Scrum development methods
  • Ability to work with stakeholders to define requirements

Benefits

  • Health benefits
  • Life insurance
  • Disability insurance
  • Financial benefits
  • Retirement benefits
  • Paid leave
  • Professional development
  • Tuition assistance
  • Work-life programs
  • Dependent care

Requirements Summary

4+ years of experience with ServiceNow maintenance, management experience, and Agile Scrum development methods